Welcome To VideoSalesPro
Please Note - The content on this page are the instructions and terms of VSP.
What You Need To Do
Click here to view and select from our range of video templates.
Write a short script that you would like for us to add into your video.
Submit your order at firstname.lastname@example.org and provide the following details below:
- Copy & Paste "Order For 'VSP' (Your Package)";
- Proof of purchase of 'VSP' (Your Package);
- Copy & Paste "I have read, understood and accepted the terms of VSP" - this is your acknowledgement of acceptance;
- Your full name;
- Your email used to make your purchase;
- The name of the video template you would like to customize;
- The link of the video template you would like to customize (this is to avoid confusion);
- Your script that you would like us to add; and
- Your logo (in png file) (if you have one)
We cannot progress with your order without the above details.
What Happens Next
Once we have received you order, we will begin customizing your video. This process usually takes an average of 7 working days (not including time spent of revisions).
Once we have completed, we shall deliver to you the sample video for you to approve. Let us know what revisions you would like for us to make. Revisions can take between 24-72 working hours on average. However during periods when we receive a large amount of orders, this make take slightly longer; in which case we ask that you be patient with us.
Once you are satisfied and have approved the sample video (whether revisions are required or not), we will then provide you with the final version in any format you choose:
- The level of customization that we can make is usually confined to the limitations of the video template itself. All our videos have been pre-designed to allow customization that stays within its form. If certain changes cannot be made, you will be informed;
- We do not generally set limits on the amount of revisions you are allowed to have, as we want all our customers to be happy with their videos and we are happy to make reasonable changes until their satisfaction is met. However, in the case of customers asking for far too many revisions (especially in some cases where far too many trivial or unreasonable changes are demanded), we will begin to set a limit and provide a warning to the customer beforehand - no refunds can be issued once this stage is reached;
- Once you have communicated your satisfaction and approval, and the final version has been delivered to you, no further revisions can be made and no refunds can be issued
- By submitting your order with the required details, you imply that you have read, understood and accepted the terms of VSP.
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